Is It
Best to Emphasize Organic or Paid Search--or Both?
It's well known that it takes some time and considerable skill to get search engine position for
organic (i.e., "free") search, while pay per click search puts you on the results page as soon as you
start paying. A conventional approach is to start a paid campaign at the same time as an organic
campaign, with the idea that once organic search is well established the spend on the paid campaign can
be reduced or eliminated. Others might simply ignore paid search and insist on using only organic
search; it takes time for them to see results, but those results are all free. I've also seen site
owners focus so much on paid search that they ignored the significant business they can obtain from
organic search. What's the best approach?
New Studies Shed Light on This
Question
One particularly relevant study at
the Stern School of Business of NYU dealt with the relationship between organic search results and paid search
results. They discovered that significantly better clickthrough results are obtained when the search
engine result appears both in paid search and organic search. The effect is less important for very broad
search terms and is more important for terms that are highly site-specific. In fact, the study showed
that using the combination of approaches would increase the profits of the advertiser compared with using just
one approach.
My own experience indicates that site-specific terms, often
those with two or three words, are often associated with high average time on site for visitors, and hence high
conversion rates. This study shows that the approach of seeking paid and organic search results from the
outset of a Web marketing campaign is appropriate, but the option of dropping the paid campaign when organic
search starts to work is not the best approach.
The Bottom Line
While your site is in development, starting developing the
organic search campaign, so that you start toward achieving those results from the outset. At the time
the site is launched, start your pay per click campaign also, with the idea that it will bring you visitors
right away, before you have results for organic search, and then when you are successful with organic search
the pay per click results will complement their effectiveness. With both campaigns, focus on
site-specific terms at first, and include more general terms as you learn of their effectiveness in your
campaigns.
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